Podcasts

A Social Media Journey and Fake Followers

Posted by on Jun 17, 2013

downtherabbithole A journey into social media marketing

Andy Hatcher of The MAPP talks to us about what its like to embark on the use of social media to promote his on-line planning tool. We’ll be following Andy’s journey week by week on our blog as he tracks his progress and talks about what’s working and what’s not.

Dirk Singer of The Rabbit Agency gives us an insight into the murky world of bought fans and followers as he prepares to conduct his second experiment in this area to see if there is any advantage to anyone but the sellers of fake accounts.

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Read about this week’s interviews here 

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The Growing Importance of Images in Social Media

Posted by on Jun 10, 2013

Tiny camera

Businesses of all types are getting great results from using visual imagery on social networks.

Dirk Singer set up 8Megapixels to share trends, stats, news and commentary about social photography and gives some great insights and surprising results from companies as diverse as General Electric and Burberry and ideas on how other businesses could incorporate and manage photographs in their social media strategy.

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Dirk currently heads up the social media agency Rabbit and can be found on Twitter @DirkThe Rabbit. See the presentation from Mary Meeker of @KCPB that Dirk mentions on the show here

Read more about Dirk and his work

Dirk Singer

 

I’ve been working in marketing, PR, the media and social media since the dial-up days of the mid 1990s.

During that time I’ve worked with 50+ brands, including some of the world’s biggest Internet companies.

I’ve started two agencies, both of which became agency of the year. This includes my current one Rabbit, which achieved that goal in less than three years.

I’m naturally optimistic, I believe in fairness at work and that if you employ adults you should treat them as adults.

I’m on most social channels as @dirktherabbit 

My current area of interest is the visual web, check out my new site at 8mpx.co.uk

Specialties:communications, brand building, PR, web 2.0, social media, Instagram, airline marketing, airport marketing, travel social media

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Show 18: How Social Media is changing almost everything

Posted by on Jun 3, 2013

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Social media is changing how we manage, how we treat customers and how we treat each other

In this show we talk about the Yahoo/Tumblr effect, the #fbrape campaign,  and how the change in customer service is forcing a change in management techniques.

Peter Shankman  gives some great examples of how companies thrive by using social media to treat customers just 1% better and how this is having an impact on how they treat their employees and causing culture changes in businesses. Peter believes that “cool never trumps revenue”, so his advice is rooted in getting measurable results.

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Peter’s book “Nice Companies Finish First: Why Cutthroat Management Is Over-and Collaboration Is In” is available on Amazon and Peter is on Twitter @PeterShankman Read more about Peter 

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Show 17: Social Media and Influence Marketing

Posted by on May 27, 2013

Influence Marketing

Create, manage and measure influence beyond social scoring .

Influencer marketing, (also Influence Marketing) is a form of marketing that has emerged from a variety of recent practices and studies, in which focus is placed on specific key individuals (or types of individual) rather than the target market as a whole. It identifies the individuals that have influence over potential buyers, and orients marketing activities around these influencers. -Wikipedia

Sam Fiorella talks to us about the new methodology that he and Danny Brown describe in their new book “Influence Marketing”.

Sam says his interest in creating a new method for managing and measuring influence started when he was rejected in a job application because his Klout score wasn’t high enough.

Dedicated to all those who refused to be defined by a score the book provides a blueprint that moves influence marketing beyond simple brand awareness and into sales acquisition and customer lifetime value measurement. This offers a complete methodology for generating more and better leads - and converting them faster, at higher margins.

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Also mentioned in this weeks show is a blog post from the inestimable  Mark Etingchap aka Marketing Chap  on the topic of ‘fake followers’.  You can read this and other musings from Mark here: Marketing Chap blog 

Connect with @DannyBrown and @SamFiorella on Twitter and read more about them here 

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Show 16: Social Media relationships work off-line

Posted by on May 20, 2013

London BloggersCreate new business by taking on-line meetings off-line

Ed Goodman of Cambridge Business Lounge and Andy Bargery of Klaxon Marketing give two examples of people meeting through social media who take their relationships off line to meet face-to-face and create new opportunities for learning and business.

Listen to Ed talking about how the Twitter meeting #CambsHour gave him the idea to invite the participants to the Cambridge Business Lounge to meet and take part in a whole day of free talks in #CambsHourDay

Andy Bargery has been one of the hosts of London Bloggers MeetUp for over six years with nearly 2,000 bloggers. They meet monthly to share wine and beer and ideas and tips. Andy talks to Eric Swain  about where blogging sits in content marketing.
Andy Bargery

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Follow Ed on Twitter @EdAGoodman and Andy @AndyBargery

Find out more about Ed and Andy here: 

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Show 15: The Connected Economy, Charities and Social Media

Posted by on May 13, 2013

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How the Connected Economy and Marie Curie Cancer are using Social Media - with lessons that all businesses can share.

 

Bernie Mitchell of Engaging People and TAGtribe, fresh from Mesh 2013 explains why Barclays Bank and General Electric are joining the connected economy and Stuart Witts tells a story of how social media is being used to connect the Marie Curie Charity with fundraisers and supporters.

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Show 14: The ROI of Social Media Part Two

Posted by on May 6, 2013

Olivier BlanchardHow to measure the ROI of Social Media

This topic was so popular on our Google Plus Community that we asked Olivier Blanchard to come back and do another show.

Olivier is the author of ”Social Media ROI: Managing and Measuring Social Media Efforts In Your Organization”   Link: http://amzn.to/eQuV7I

In this follow up Olivier gives a fantastic explanation of ROI measurement that can be applied to almost anything.

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Show 13: Social Media is about people

Posted by on Apr 29, 2013

Shopping mall“People buy from People” doesn’t change because we use social media.

That’s why Alex Luff , CEO of Corporate Edge, talks about B2P and why James Day, Community Manger of Ingenious Britain, creates opportunities for very small businesses - the backbone of the British Economy - to support each other.

In this show Alex and James talk about how they helps organisations to empower people in order to:

1. create better organisations

2. create better branding/marketing/messaging

3. create better communications/customer service

4. create better products

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Show 12: Social Media Influence

Posted by on Apr 22, 2013

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What does it take to become a person of influence in Social Media?

Do you have the power to influence others? if you recommend something do others listen and adapt their behaviour?

These are the people that have always been sought out by marketing and PR agencies and until the advent of social media it was usually the rich and famous who were labelled as influencers.

Now, thanks to social media there are other ways to build your influence and the marketing and PR people are turning to different ways to identify the influencers in specific markets.

Listen to Nathalie Nahai and Gabrielle Laine Peters explain what influence is and how someone can become a person of influence in this context:

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Show 11: Social Media Communities

Posted by on Apr 15, 2013

social media communities

Picture Credit Will Lion

What’s the best way to create a social media community?

Vikki Chowney, Head of Community at TMW, leads a team of 12 community managers for a range of brands within Unilever, Nestlé, General Mills and Reckitt Benckiser as well as Sony Mobile and Infiniti.
Listen to Vikki as she explain what a social media community is, why it is so valueable and talks about the best way to create and manage communities.

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Show 10: How do you measure Social Media ROI?

Posted by on Apr 5, 2013

Einsten ROI

Can you measure ROI on Social Media?

This hotly debated topic is the subject of this show with star guest Olivier Blanchard, author of ”Social Media ROI: Managing and Measuring Social Media Efforts In Your Organization”   Link: http://amzn.to/eQuV7I

Olivier explains why ROI needs to be a financial measurement and also explores the idea that social media is not just a part of the marketing function but needs to be part of every department, especially sales.

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This topic was so popular on our Google Plus Community that we asked Olivier to come back and do another show - listen to The ROI of Social Media Part Two in Show 14.

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Show 9: Zero Moment of Truth

Posted by on Mar 31, 2013

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Social media is playing an increasingly big part in how we make decisions about what to buy and how to buy it.

Standing in front of a product in a store we are likely to not only use a mobile device to check prices in other stores and on-line but to ask our social networks for recommendations.

Google calls this decision-making moment the Zero Moment of Truth.

Minter Dial and James Whatley talk about how companies are using this trend and other consumer preferences to change the way they advertise and promote goods.

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