Its easy to find a new accountant.
Keeping clients is an important part of the relationship and Kelly Anstee of Tyrrell and Company explains what works for her.
I often ask my clients why they stay (I passionately believe in customer service) and this was one response I received:-
Can accountants and lawyers use social media well?
By Paul Hutchinson
As professional sectors such as law and accountancy face increasing pressure to engage with their future and current clients, Paul Hutchinson tells us that social media can play a massive part in their success.
Let’s quickly lay an argument to rest straight away, social media is here to stay. You might think it odd that someone in my position feels the need to highlight that in an opening sentence but you’ll be surprised how many professions still think that Facebook, Twitter, LinkedIn, et al are just a fad.